Returns & Exchanges
At Pair Eyewear, we want you to love your look, which is why we offer a 30-day risk-free return and exchange policy for all glasses and top frames. Whether it is a fit issue or a change in style, we are here to ensure you find your perfect pair.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once submitted, a prepaid shipping label will be generated for you to download and print at home for a hassle-free return process.
- 3.Package Your Pair
Place your frames, top frames, and any included accessories securely back into their original packaging to prevent damage during transit.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund or ship your new style.